QQLink Frequently Asked Questions

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What is QQLink.com?

QQLink.com is Ceres Group, Inc.’s e-commerce subsidiary that will combine sales agent service and support with consumer direct purchase of health insurance over the Internet at discount prices.  QQLink plans are underwritten by Continental General Insurance Company.

How do I sign up?

Simply go to http://www.americanbenefits.qqlink.com and click the button marked "Agents."  You will then be guided through the enrollment process.

What does it cost?

For agents that choose the Web Hosting Package, the cost is $29.95 per month after an initial three month FREE trial period.  However, if you submit and issue just THREE cases per month, your QQLink site will continue to be FREE.  This includes free website development and marketing materials.

 

   

For agents that select the Zero Cost Package, there will be no monthly fee.  These agents will receive a FREE agent website at www.qqlinkagent.com, but will not have a site where clients can enter business directly.

What about my customers?

QQLink.com enhances your relationship with your customers by providing access to your own personal website 24 hours a day, 7 days a week. They still have the option to call you directly.

Do consumers really buy insurance online?

Yes, more and more people are using the Internet for online purchasing and service. You still have the option to sell traditional products or use our e-commerce method.

When can I get started?

Get started now by completing the agent enrollment application found at our QQLink website, which is http://www.americanbenefits.qqlink.com.  If you have a case to submit before your appointment is completed, simply contact our office for paper materials.

Do I need to be an Internet expert?

While some basic computer skills are helpful, we will teach you everything you need to know in our online training and Internet Certification modules. And, you can learn online at your own pace.

Are you replacing agents with Internet technology?

Absolutely not! The QQLink.com B2B Agent Exchange was created to empower agents with Internet technology. Our goal is to keep you involved by enhancing your current sales position, making you more efficient and increasing your sales.

Will I receive the support I need?

You can receive both technical and sales support by calling the QQLink hotline, toll-free at 1-866-477-5465, or call our office at 1-800-239-6246. In addition, there is an online chat room feature for customers and agents.

What about my commissions?

You will receive a commission on all sales that come through your website.

Please note that advanced commissions are currently only available to agents that select the Web Hosting Package.

I’ve already got a website, so why do I need QQLink.com?

QQLink.com provides you with a fully transactional website for your customers to quote and apply directly online. If you already have a website, you can add a link from your current website to your QQLink.com site.

If you have more questions, please contact us today!

 

   

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